At Prime Connect, we understand how the cost of business doing is creeping up and up – this is about to get worse as the industry braces itself for a major connectivity price hike in April.
The team have been working harder than ever to ensure we deliver the very best value to our customers. As you can imagine, we’re at the whim of our suppliers and will be in touch over the coming weeks once we know the final details.
Mobile | Price increases for existing services from April 2023
O2 – 13.4% RPI
Vodafone 14.4% (CPI + 3.9%)
This increase is across the Vodafone & O2 network and applies to both direct, indirect, and wholesale customers.
Wholesale Mobile | Key points
Please see below for the communication from O2 in relation to this:
We are facing increased costs associated with running our network and supporting our customers. These include rising energy costs plus the investment to support the growing demand on our network. Customer demand for data has almost doubled in the last three years, so we are investing to increase network capacity.
Please see below for the communication from Vodafone in relation to this:
“Like many companies, we’re experiencing a significant rise in the cost of running our network and providing our services, particularly driven by the higher cost of energy, staffing, logistics and transport and other inflationary factors. These cost increases are affecting many telecoms and broadband providers in the UK.
We understand and appreciate that nobody wants to see prices go up, but these price increases reflect the rising costs that we continue to face in running our network and providing our services. This will ensure that we can continue to provide the secure, reliable network and service you expect
Broadband | Rental price changes for new and existing services from April 2023
ADSL/SMPF – 15%
FTTC – 15%
GFast – 15%
SOGEA – 15%
FTTP – No increase
Vodafone SOGEA – (40/10) – £1.00 | (80/20) – £2.00
Broadband Rental | Key points
Ethernet | Price increases for existing services from April 2023
Ethernet | Key points
Links to view the two price increase communications can be found below: